Figure 1. Typical set-up includes two instruments to monitor water level, including one in the boot.
Immediately after a turnaround, the FCC started up without problems. However, after several weeks of operation, seal problems developed on the reflux pump. Some preliminary field troubleshooting reported that the pump was cavitating. The initial conclusion was that the net positive suction head available (NPSHA) was insufficient. This was puzzling because the pump had always worked before. NPSH is a convenient, but over-used, suspect to blame for pump problems.
At this point, someone proposed an alternative cause for the problem that the pump was damaged, creating a need for a higher NPSH. One pump of the two parallel pumps in the service was pulled and inspected. It showed no apparent reason for NPSH problems. Then, the design of the piping from the drum was checked. Again, no source of an NPSH problem was found.
Over time, the new operation was accepted as normal. However, the situation continued to nag on some of the operators. Further field data were gathered and compared to operating data. One observation immediately stood out as suspicious. The water level measured in the drum never seemed to vary. So, the connections to the water level instrument were blown out and the instrument placed back in service. The measured water level immediately jumped from 54% of range to 100%. The water level was above the upper-water-level tap. A plug in the line had blocked the instrument at 54% of range (Figure 2).