ABB Opens Collaborative Operations Center In Sweden

March 26, 2018
New ABB Ability Collaborative Operations Center in Västerås, Sweden provides predictive analytics and KPIs to improve customer processes, efficiency, safety and profitability.

The new ABB Ability Collaborative Operations Center will connect systems, software and services used by customers to ABB personnel to leverage the industry and informational expertise of both for higher overall operational efficiency, according to the company. The approach leverages ABB’s operational technology expertise to provide data-driven improvement areas for customers through remote connectivity, secure access and technical support. ABB Ability Collaborative Operations Centers are staffed with process experts and equipped with digital technology that serves specific customer needs. The Västerås center will support ABB’s mining customers and will coordinate with other ABB Collaborative Operations Centers around the world to provide expanded support and additional expertise.

Sensors and operation-critical systems transmit data on the health, performance and location of plant equipment to Collaborative Operations Centers, where software performs advanced data analytics 24/7. Insights gained reportedly allow engineers to quickly diagnose potential issues, advise on preventive maintenance and recommend measures to improve performance. ABB experts and customers work closely together, taking data-driven decisions in real time that increase operational and business performance, according to the company.

The new Collaborative Operations Center will support the recently announced ABB Ability Performance Improvement for hoists service. This remote-enabled, software-assisted service analyzes mine hoist data 24/7, continuously gathering and analyzing data to automatically identify, categorize and prioritize issues to address. It delivers this data via predictive notification to customer and ABB personnel, so that fast action can be taken to improve condition and performance. The service reportedly reduces unplanned hoist stoppage and increases system safety and reliability. Other ABB advanced digital services deliver proactive optimization to ABB control systems, PID control loops, cyber security, drives and rotating machines.

ABB has a growing network of global Collaborative Operations Centers that serve customers in mining, pulp & paper, metals and other industries. Five new centers with a special focus on these process industries opened in 2017. In addition to the Västerås Center, additional centers are planned for 2018.

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