Our energy guru, Thomas Kwan, champions pinch analysis as an operating strategy, especially where capital budgets must support both energy productivity and emissions reduction. And our operator training specialist, David Strobhar, points out that processing plants and people are complex systems where small changes can trigger major, unpredictable outcomes. His advice: You want to train the bear, not poke it. – Traci Purdum, editor-in-chief and occasional bear poker.