PAS Launches New Customer Product Support Program

July 25, 2013
PSP Plus provides remote system and software management services.

PAS, a provider of human reliability software and services to the power and processing industries worldwide, launched a new product support program offering called PSP Plus.

PSP Plus provides an enhanced support solution for PAS’ PlantState Suite and Integrity software customers. Features include robust remote monitoring and diagnostics reporting, software upgrade management, access to subject matter experts, on-site services, PAS University training and a dedicated customer care support representative. PSP Plus is available as an add-on to PAS’ standard product support program, PSP.

PSP Plus provides a complete package to remotely monitor and manage PAS’ installed software at client sites and perform updates and upgrades. It allows industrial plant personnel to transfer the system management responsibilities to PAS’ customer care support team who will proactively monitor and manage the system in a secure environment.

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