Minute Clinic: In Search Of Operational Excellence

In this Minute Clinic, we search for the holy grail: Operational Excellence.

Continuous improvement is a goal for any business. If it’s not, then troubles will begin. The purpose is to have happy customers. To attain continuous improvement you must achieve operational excellence. This applies to every level and every person in the organization, from executives all the way down to the employees. With me here today in the Clinic is Chuck Deise. Chuck is a Senior Vice President for the Chemical Business Unit at Argo, a global operations improvement consulting company focused on asset-intensive industries. . He is a seasoned veteran has more than 25 years of experience in the chemical process industries, where he has been advising and working with global clients to implement programs that transform operations and improve productivity.

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