Chemical Processing readers once again sound off. The 2014 Readers’ Choice Awards presents a rundown of vendors readers consider technology leaders in their field. The 453 respondents noted some obvious standouts. In particular, Mettler-Toledo took the top spot in the Weighing System category with 58% of the vote. Popular for its motors, ABB garnered more than half of the vote (54%) in that category. For Process Simulation Software, 45% of respondents named AspenTech as their go-to choice. (Note: We only report the results for the 20 categories that garnered the most responses.)
As in previous years, Emerson took home the top spot in several (6) categories. One reader notes Emerson Process is the best due to the company’s wide selection and reliability. “Emerson provides a wide range of products and services that meets the majority of the plant needs,” says another. Several respondents also state the company’s worldwide support was a key factor in their choice.
In fact, customer support plays a major role in readers’ selections. “Just having a real good product does not cut it anymore. You have to back it up with service,” explains one survey participant.
This is the reason one respondent chooses Flowserve as a favorite. “They always have someone on hand to answer any questions related to services they provide. Employees are generally helpful and well-informed.” However, Flowserve took 2nd place behind ITT Goulds in the Centrifugal Pumps category.
Reliability still counts, too. One reader selects Swagelok, which nabbed 33% of the vote in the Pipe/Tubing/Fittings category “because its product’s failure rate is almost nil.” Another respondent picks Swagelok because the company has “great stuff, easy to order, and [they] often have what I need.”
Without further ado, here’s the list readers say are their top vendors from 20 categories.
ITT Goulds 30%
Ingersoll Rand 23%
Atlas Copco 13%
Emerson (Fisher, Rosemount, Micro Motion) 47%
Endress + Hauser 12%
Alfa Laval 17%
Bell & Gossett 7%
Emerson (Fisher, Rosemount) 37%
Endress + Hauser 10%
Ross Mixing 8%
Philadelphia Mixer 7%
ABB (Baldor, Reliance) 54%
Parker Hannifin 13%
Positive Displacement Pumps
IDEX (PulsaFeeder, Viking, Sandpiper) 18%
Milton Roy 7%
Emerson (Rosemount) 38%
Endress + Hauser 7%
Process Automation Systems
Rockwell Automation 15%
Schneider (Invensys, Foxboro, Wonderware) 13%
Process Simulation Software