Many companies use targets to drive design and that can lead to negative consequences. Additionally, there is no clear definition of how you count what is an alarm. And sometimes all alarms are treated the same. These missteps can lead to disaster. This episode of the Minute Clinic features Dave Strobhar – founder and principal human factors engineer for Beville Engineering and the Center for Operator Performance. One of his suggestions is to not get caught up in the metrics. He also details steps to ensure operators can deal with all levels of alarms.