Readers Choose Standout Vendors

Survey participants named their best-in-class vendors in 20 categories.

By Amanda Joshi, Managing Editor

readers choice buttonChemical Processing readers once again sound off. The 2014 Readers’ Choice Awards presents a rundown of vendors readers consider technology leaders in their field. The 453 respondents noted some obvious standouts. In particular, Mettler-Toledo took the top spot in the Weighing System category with 58% of the vote. Popular for its motors, ABB garnered more than half of the vote (54%) in that category. For Process Simulation Software, 45% of respondents named AspenTech as their go-to choice. (Note: We only report the results for the 20 categories that garnered the most responses.)

As in previous years, Emerson took home the top spot in several (6) categories. One reader notes Emerson Process is the best due to the company’s wide selection and reliability. “Emerson provides a wide range of products and services that meets the majority of the plant needs,” says another. Several respondents also state the company’s worldwide support was a key factor in their choice.

In fact, customer support plays a major role in readers’ selections. “Just having a real good product does not cut it anymore. You have to back it up with service,” explains one survey participant.

This is the reason one respondent chooses Flowserve as a favorite. “They always have someone on hand to answer any questions related to services they provide. Employees are generally helpful and well-informed.” However, Flowserve took 2nd place behind ITT Goulds in the Centrifugal Pumps category.

Reliability still counts, too. One reader selects Swagelok, which nabbed 33% of the vote in the Pipe/Tubing/Fittings category “because its product’s failure rate is almost nil.” Another respondent picks Swagelok because the company has “great stuff, easy to order, and [they] often have what I need.”
Without further ado, here’s the list readers say are their top vendors from 20 categories.

SKF      33%
Timken     28%

Centrifugal Pumps        
ITT Goulds      30%
Flowserve       16%    
Ingersoll Rand      23%
Atlas Copco    13%
Dresser-Rand       12%

Filtration Systems        
Pall       18%
3M    12%
Millipore     10%
Flow Instrumentation        
Emerson (Fisher, Rosemount, Micro Motion)     47%
Endress + Hauser       12%
Heat Exchangers        
Alfa Laval    17%
Tranter      9%
Bell & Gossett      7%
Level Instrumentation        
Emerson (Fisher, Rosemount)    37%
Endress + Hauser   10%
Vega    7%
Magnetrol      6%
Mixing Systems        
Lightnin     36%
Ross Mixing      8%
Philadelphia Mixer    7%
ABB (Baldor, Reliance)     54%
GE      8%
Swagelok     33%
Parker Hannifin   13%    

Positive Displacement Pumps        
IDEX (PulsaFeeder, Viking, Sandpiper)   18%
Milton Roy    7%
Pressure Instrumentation         
Emerson (Rosemount)   38%
Ashcroft     10%
Endress + Hauser     7%
Process Automation Systems         
Emerson     21%
Honeywell     16%
Rockwell Automation     15%
Schneider (Invensys, Foxboro, Wonderware)    13%
ABB   8%
Siemens    8%
Process Simulation Software         
AspenTech    45%
Schneider (Invensys, SimSci)     12%
ChemStations    7%
Honeywell     7%
Tanks & Vessels         
Pfaudler   12%
Temperature Instrumentation         
Emerson (Rosemount)   35%
Omega   8%
Honeywell    7%

Valves & Actuators         
Emerson (Fisher, Asco)     33%
Flowserve      9%

Variable Speed Drives         
Rockwell Automation      26%
ABB (Baldor, Reliance)    24%
Siemens     12%
Water Treatment Systems         
Nalco     17%
Siemens    10%
GE Betz   7%
Weighing Systems         
Mettler Toledo    58%
Rice Lake    6%

How the Survey Was Conducted
Readers received e-mail notices, electronic newsletters, used a link posted on or responded to Twitter, LinkedIn and Facebook postings to complete the questionnaire. A total of 453 readers cast their votes about which vendors they consider technology leaders. Categories were listed, but respondents had to enter the name of the technology provider in a blank text box. By not providing a pre-selected list of companies in each category, the survey avoided bias.

The rankings show the percentage of total responses in each category that a particular company received. We only list the categories that garnered the most responses and firms that got more than 5% of the votes in a category. Scores within 3% of each other should be considered a statistical tie.

Thanks for Participating!
As a token of our appreciation for taking the time to complete this survey, respondents were entered into a drawing to receive one of 10 $50 gift cards to a retail vendor of their choice. The lucky winners, randomly selected via are:

Shad Bracken, chemical engineer, Westinghouse Electric
Yunfeng Chang, R&D head, Sigma Innova LLC
Robert Confair, sr. staff process control engineer, TPC Group
Jamie Daniel, sr. technical manager, The Woodbridge Group
Dan Houghton, process safety engineer, Innospec
Lance Jarrett, analytical chemist, AkzoNobel
Matthew O'Neil, director of manufacturing, Bayer MaterialScience LLC
Jerry Volkin, president, ChemQuest Chemicals
Chris Wiegenstein, plant optimization engineer, Eurecat
Mike Wisdom, sr. process engineer, Ascend Performance Materials