Recently, it seems that everywhere software is spoken, the emphasis is on what’s being done to make connections, build custom dashboards, enable automatic alarms and notifications, and empower individuals with the information they need when, where and in the context required to help them squeeze out higher productivities, reliabilities and efficiencies.
At the ARC Forum, Oct. 13-15 in Houston, Dow Chemical’s Kevin Bauman pointed out that 42% of company knowledge resides in people’s brains, 26% on paper and 20% in electronic documentation. Only 12% is accessible to software systems as e-knowledge to support decisions, a proportion that needs to be improved through better interaction among systems.
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