Hach Unveils New Website For Improved User Experience

By Chemical Processing Staff

Jul 19, 2011

Hach Company launched a new Hach.com site on July 17. The website features a more powerful search, a simplified checkout process for both products and service, and enhanced browsing navigation.
The new search tool will help direct customers to exactly the product they are seeking. It includes the ability to filter results by parameter, product type, price and other options. Results can then be sorted based on price, best sellers and alphabetically.
The new product page design includes anticipated delivery dates, documentation, videos, optional accessories and more. The new hach.com also offers suggested replacement products for obsolete parts, so customers can find comparable substitute products.
The checkout process has also been revamped into a four-step process that allows customers to manage their order and addresses and save or print their order confirmation for future reference. Existing customer accounts will not be disrupted by the changes to hach.com, and account names and passwords will remain the same. Existing favorite lists will still be available, as will customers’ quote and order histories.
For more information, visit http://www.hach.com.
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