Endress+Hauser Opens New Customer Center

By Chemical Processing Staff

Oct 18, 2011

Flowmeter manufacturer Endress+Hauser has opened a new customer center in Alsace, France, that will improve production capabilities and customer service, the company says.

In addition to a personnel restaurant, the 9,000-square-foot floor space was outfitted with an auditorium and additional rooms for the more than 3,000 annual visitors to the factory.  The company invested approximately $1.8 million in the new building.

Since 2001, Endress+Hauser has operated in Cernay with one of the world's largest calibration rigs. On this rig, the finished flowmeters are subjected to rigorous testing and adjusted for maximum accuracy before being delivered.

The new facility will allow customers to witness these tests, says Matthias Aschberger, the plant manager in Cernay.

"Our customer center offers optimal conditions for such factory witness testings," he says. "In the new facility we can also carry out instruction and training and thus provide our visitors the best possible service."

For more information, visit http://www.endress.com.

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