Deacom To Begin Testing Its New SaaS-Based CRM System

By Chemical Processing Staff

Aug 09, 2011

Process industry software provider Deacom Inc. has begun testing its new SaaS-based CRM system, the company said Aug. 8.

The new technology is .NET and Java based and will be released in conjunction with an iPhone application developed using the Apple iOS tools.

The company plans to complete internal testing of the application in the fourth quarter of 2011 and make the application available to customers in January 2012.

The CRM application will be Deacom’s first software released with the web-based front end using the .NET middleware, the company says. Existing customers will be able to use the web-based CRM system and the iPhone application with a SaaS model. The software will also be offered on a stand-alone basis to new customers who are only looking for CRM tools.

The rest of the Deacom ERP system will be converted to the web-based model in 2012, says Deacom President Jay Deakins.

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