Syclo, a provider of mobile enterprise software, has released two new mobile applications in support of SAP solutions for use with BlackBerry smartphones.
SMART Service Manager for use with SAP CRM is said to help companies increase the efficiency of their field service operations. The solution provides end-to-end paperless workflow capabilities that include dispatching service orders right to technicians’ BlackBerry smartphones, accessing real-time information from SAP CRM, and updating these systems in real time.
SMART Approvals Manager is a routing and approvals solution that lets users view and act on notifications and alerts from SAP ERP and SAP CRM right from their BlackBerry smartphone’s inbox.
The Syclo applications are scheduled to be generally available in the second quarter of 2010.
To learn more, or to view a short demo video, visit www.syclo.com/blackberry .